January 26, 2024
Whether you are a product line manager who deals with returns and repairs or a chief financial officer (CFO) who watches warranty costs consume your bottom line every quarter, you want to reduce warranty costs. While it's not realistic to expect zero warranty costs, there are ways to minimize the frequency and impact of warranty claims.
In 2022, the U.S. electronics industry paid more than $5.5 billion in warranty claims. That may seem like a lot, but this number is down over 40% in the last 10 years while revenues have grown more than 11%. Warranty rates (i.e., claims as a percentage of sales) have fallen to near historic lows. The figure below illustrates the results achieved by the industry over the last 10 years.
Over the last 18 years, Ansys Reliability Engineering Services (RES) has helped thousands of electronics companies identify and resolve product reliability issues.
If you want to improve product reliability, follow the steps taken by companies that have been successful:
Whether you are an original equipment manufacturer (OEM) or supplier of electronics, you can benefit from the hard-won lessons of others in the industry. Contact the Ansys Reliability Engineering Services (RES) team to put decades of electronics reliability expertise to work for you and improve the reliability of your product.
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