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Support

Speos and Ansys AVxcelerate Customer Portal


The Ansys Speos and Ansys AVxcelerate support portal provides access to:

  • Latest software versions
  • Documentation: installation guides, user guides, release notes, known issues, and limitations
  • Library of material and light source properties

Our worldwide staff of optics simulation experts provides responsive technical support on the installation and use of Speos and AVxcelerate.

  • Software updates and new functionalities based on customer feedback and requests
  • Technical support hotlines
  • 24-hour support via e-mail
  • Dedicated user events to discover how to get the most from Speos and AVxcelerate

USA, Mexico, Canada, Brazil

 

Email: optisnasupport@ansys.com
Phone: +1 248 251 0128

Japan

 

Email: optisjapansupport@ansys.com
Phone: +81 3 6268 0047

UK, Denmark, Finland, Ireland, Norway, Sweden, Switzerland, Greece, Germany, Austria, Estonia, Belgium, Luxembourg, Netherlands, Bulgaria, Croatia, Czech Republic, Hungary, Poland, Russia, Slovakia, Iran, Iraq, Israel, South Africa

 

Email: optiseuropesupport@ansys.com

Phone: +44 1925 607240

 

 

France

 

Email: optiseuropesupport@ansys.com
Phone: +33 130 601 540

 

 

Italy, Spain, Portugal, Turkey

 

email: optiseuropesupport@ansys.com
Phone: +39 011 399 7816

China, Taiwan

 

Email: optischinasupport@ansys.com
Phone: +86 216 149 8468

India, Australia, Singapore, Thailand, Vietnam

 

Email: optisindiasupport@ansys.com
Phone: +91 80 6900 1229

Korea

 

Email: optiskoreasupport@ansys.com
Phone: +82 2 6009 0500

Ansys offers a variety of training options to help you realize the potential of your Speos and VRXPERIENCE software.

Click below to get started with the Learning Hub.

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