我們對品質的承諾體現在 Ansys 產品和服務的各個方面，從起草客戶導向的產品需求，到提供快速且準確的支援，均可看出我們的用心。歡迎利用即時電話支援和線上客戶入口網站以方便您提交要求。
Ansys Support
Technical Support for Ansys products is provided either by Ansys directly or by one of our certified Ansys Support Providers. Please check with the Ansys support coordinator (ASC) at your company to determine who provides support for your company, or visit the Contacts and Locations page.
If your support is provided by Ansys directly, Technical Support can be accessed quickly and efficiently from the Ansys Customer Support Space
The Ansys Learning Forum is the go-to place for students, educators, researchers and industry engineers to engage with peers and Ansys experts. Search by topic of interest, join a conversation in progress or post a question or response. Free registration.
AnsysGPT is a multilingual AI virtual assistant based on Ansys knowledge that is available to active commercial customers 24/7. Users can ask questions about Ansys products, relevant physics, and other complex engineering topics in the language of their choice.
AnsysGPT provides a summary response along with the references. It is based on knowledge Ansys-owned or licensed, including product and engineering-related training documentation, FAQs, technical marketing materials, and public Ansys Learning Forum discussions.
Please note that user questions and responses are neither stored nor used for training AnsysGPT. This makes AnsysGPT very reliable, secure and easy to use.
Go through this overview video and FAQs to learn more on AnsysGPT.
Any questions, please reach out to your Ansys or Channel Account Manager.
Any time, day or night, the Ansys Customer Support Space (ACSS) gives you instant access to key resources for most Ansys products*. Customers supported directly by Ansys can also log support requests for these product lines.
Technical Support for academic customers is provided through the Ansys Learning Forum, part of Ansys Innovation Space (AIS). AIS gives you direct access to a lively discussion forum attended by Ansys staff and other customers along with a growing range of knowledge articles and free courses.
*For DME, Discovery, medini, PolymerFEM, SpaceClaim, product support, please click on the tab on the side
Get SupportAccess Systems Tool Kit (STK), Test and Evaluation Tool Kit (TETK), and Orbit Determination Tool Kit (ODTK) knowledgebase and documentation, product downloads, examples, and training courses.
Get SupportAccess the Ansys Discovery Forum to download our Discovery Live products and connect with Ansys Discovery Support.
Get SupportAccess Ansys medini support to download medini analyze, watch webinars, and learn about Functional Safety.
Get SupportGet support information for Thermal Desktop.
It's vital to Ansys that all users, including those with disabilities, can access our products. As such, we endeavor to follow accessibility requirements based on the US Access Board (Section 508), Web Content Accessibility Guidelines (WCAG), and the current format of the Voluntary Product Accessibility Template (VPAT).
更多支援
從自訂軟體和壓縮流程到技術支援與訓練，我們所提供的服務無一不是為了滿足貴公司的獨特需求，因此，不論您何時何地有需要，都可以取得相關資源。
