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Support

Speos and Ansys AVxcelerate Customer Portal

The Ansys Speos and Ansys AVxcelerate support portal provides access to:

  • Latest software versions
  • Documentation: installation guides, user guides, release notes, known issues, and limitations
  • Library of material and light source properties
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Expert Support Support Contacts Learning Hub

Our worldwide staff of optics simulation experts provides responsive technical support on the installation and use of Speos and AVxcelerate.

  • Software updates and new functionalities based on customer feedback and requests
  • Technical support hotlines
  • 24-hour support via e-mail
  • Dedicated user events to discover how to get the most from Speos and AVxcelerate

North and South America

USA, Mexico, Canada, Brazil

 

Email: optisnasupport@ansys.com
Phone: +1 248 251 0128

Japan

Japan

 

Email: optisjapansupport@ansys.com
Phone: +81 3 6268 0047

Europe

UK, Denmark, Finland, Ireland, Norway, Sweden, Switzerland, Greece, Germany, Austria, Estonia, Belgium, Luxembourg, Netherlands, Bulgaria, Croatia, Czech Republic, Hungary, Poland, Russia, Slovakia, Iran, Iraq, Israel, South Africa

 

Email: optiseuropesupport@ansys.com

Phone: +44 1925 607240

 

 

France

 

Email: optiseuropesupport@ansys.com
Phone: +33 130 601 540

 

 

Italy, Spain, Portugal, Turkey

 

email: optiseuropesupport@ansys.com
Phone: +39 011 399 7816

Greater Republic of China

China, Taiwan

 

Email: optischinasupport@ansys.com
Phone: +86 216 149 8468

India

India, Australia, Singapore, Thailand, Vietnam

 

Email: optisindiasupport@ansys.com
Phone: +91 80 6900 1229

Korea

Korea

 

Email: optiskoreasupport@ansys.com
Phone: +82 2 6009 0500

Ansys offers a variety of training options to help you realize the potential of your Speos and VRXPERIENCE software.

Click below to get started with the Learning Hub.

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We’re here to answer your questions and look forward to speaking with you. A member of our Ansys sales team will contact you shortly.

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