客户支持与服务台
我们对质量的不懈追求体现在Ansys产品和服务的各个方面，从启动以客户为主导的产品需求到提供快速准确的支持服务。您可通过实时电话支持和线上客户门户等快捷方式提交需求。
Ansys Learning Forum
Ansys Learning Forum: Public Support
The Ansys Learning Forum is the go-to place for students, educators, researchers and industry engineers to engage with peers and Ansys experts. Search by topic of interest, join a conversation in progress or post a question or response. Free registration.
AnsysGPT
AnsysGPT: Commercial Customer Support
AnsysGPT is a multilingual AI virtual assistant based on Ansys knowledge that is available to active commercial customers 24/7. Users can ask questions about Ansys products, relevant physics, and other complex engineering topics in the language of their choice.
AnsysGPT provides a summary response along with the references. It is based on knowledge Ansys-owned or licensed, including product and engineering-related training documentation, FAQs, technical marketing materials, and public Ansys Learning Forum discussions.
Please note that user questions and responses are neither stored nor used for training AnsysGPT. This makes AnsysGPT very reliable, secure and easy to use.
Go through this overview video and FAQs to learn more on AnsysGPT.
Any questions, please reach out to your Ansys or Channel Account Manager.
Ansys Customer Support Space
Ansys Customer Support Space
Any time, day or night, the Ansys Customer Support Space (ACSS) gives you instant access to key resources for most Ansys products*. Customers supported directly by Ansys can also log support requests for these product lines.
Technical Support for academic customers is provided through the Ansys Learning Forum, part of Ansys Innovation Space (AIS). AIS gives you direct access to a lively discussion forum attended by Ansys staff and other customers along with a growing range of knowledge articles and free courses.
*For DME, Discovery, medini, PolymerFEM, SpaceClaim, product support, please click on the tab on the side
Get Support
Discovery
Discovery
Access the Ansys Discovery Forum to download our Discovery Live products and connect with Ansys Discovery Support.
Get Support
medini
medini
Access Ansys medini support to download medini analyze, watch webinars, and learn about Functional Safety.
Get Support
SpaceClaim
SpaceClaim
Learn more about Ansys SpaceClaim using tutorials, documentation and support to maximize your 3D modeling needs.
Please note: Support for Ansys SpaceClaim Direct Modeler (in Ansys Workbench) can be obtained through the Ansys Customer Portal. Support for Ansys Discovery SpaceClaim can be reached through the Discovery Community Forum.
可便捷访问Ansys软件
所有用户（包括残障人士）都可以访问我们的产品，这对Ansys至关重要。因此，我们努力遵循基于美国访问委员会（Section 508）、网页内容无障碍指南（WCAG）和自愿产品可访问性模板（VPAT）的当前格式的可访问性要求。
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从软件定制和流程简化到技术支持和培训，我们的服务旨在精准定位贵司的独特需求，确保您能够随时随地获得相关资源。