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客户支持与服务台

我们对质量的不懈追求体现在Ansys产品和服务的各个方面,从启动以客户为主导的产品需求到提供快速准确的支持服务。您可通过实时电话支持和线上客户门户等快捷方式提交需求。 

ANSYS 支持

其他产品支持

许多Ansys产品都配备专家支持服务,以解决您产品的特定需求和问题。访问课程、文档、示例、教程等。

联系技术支持

Ansys Learning Forum: Public Support

The Ansys Learning Forum is the go-to place for students, educators, researchers and industry engineers to engage with peers and Ansys experts. Search by topic of interest, join a conversation in progress or post a question or response. Free registration.

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Ansys Customer Support Space

Any time, day or night, the Ansys Customer Support Space (ACSS) gives you instant access to key resources for most Ansys products*. Customers supported directly by Ansys can also log support requests for these product lines.

Technical Support for academic customers is provided through the Ansys Learning Forum, part of Ansys Innovation Space (AIS). AIS gives you direct access to a lively discussion forum attended by Ansys staff and other customers along with a growing range of knowledge articles and free courses.  

*For DME, Discovery, medini, PolymerFEM, SpaceClaim, product support, please click on the tab on the side

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Digital Mission Engineering

Access Systems Tool Kit (STK), Test and Evaluation Tool Kit (TETK), and Orbit Determination Tool Kit (ODTK) knowledgebase and documentation, product downloads, examples, and training courses.

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Discovery

Access the Ansys Discovery Forum to download our Discovery Live products and connect with Ansys Discovery Support.

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medini

Access Ansys medini support to download medini analyze, watch webinars, and learn about Functional Safety.

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PolymerFEM

Get support information for both MCalibration and PolyUMod.

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SpaceClaim

Learn more about Ansys SpaceClaim using tutorials, documentation and support to maximize your 3D modeling needs.

Please note: Support for Ansys SpaceClaim Direct Modeler (in Ansys Workbench) can be obtained through the Ansys Customer Portal. Support for Ansys Discovery SpaceClaim can be reached through the Discovery Community Forum.

Get Support

可便捷访问Ansys软件

所有用户(包括残障人士)都可以访问我们的产品,这对Ansys至关重要。因此,我们努力遵循基于美国访问委员会(Section 508)、网页内容无障碍指南(WCAG)和自愿产品可访问性模板(VPAT)的当前格式的可访问性要求。

更多支持

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支持的平台和许可

了解更多关于Ansys所测试和支持的计算平台,以获得最佳仿真结果。

 

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技术升级及客户支持

技术升级及客户支持(TECS)计划提供多种增值服务。

准备好开始了吗?

从软件定制和流程简化到技术支持和培训,我们的服务旨在精准定位贵司的独特需求,确保您能够随时随地获得相关资源。

 

了解Ansys提供的产品与服务

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感谢您的联系!

我们乐意随时解答您的问题,并期待与您进一步沟通。Ansys销售团队人员将很快与您联系。

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